Floasis

UX - UI DESIGN

The Project

FloAsis is an app that helps busy people find and purchase flowers for themselves or their loved ones, allowing them to schedule a specific delivery date to ensure they never miss a special occasion.

ROLE

UX-UI Designer

DURATION

July-August 2023

floasis logo
THE PROBLEM

Busy workers lack the time necessary to go to local flower stores.

THE GOAL

Design an app to easily browse and purchase flowers, plants and bouquets quickly and easily with the added convenience of scheduling delivery on a specific date.

RESPONSIBILITIES

User research, wireframing, low and high fidelity prototyping, conducting usability studies, accounting for accessibility and iterating on designs.

mockup of floasis app

My Design Process

design process

Understanding the user

floasis mockup

User research

I began conducting user research, identifying the user demographic that would benefit from this app and pinpointing the user pain points that have arisen.

A primary user group identified through research was busy adults who don’t have time to go to the local stores to buy flowers as gifts or for themselves.

Pain Points

1.

Time

Busy professionals are too busy to go to local stores to choose and buy flowers.

2.

Delivery scheduling

Users want to make sure their flowers will get to destination on a chosen specific date.

3.

Favourites

Users want to be able to save their favourite products in a separate section of the app for later purchases.

User Persona: Donata

Donata is a busy professional who needs a reliable flowers delivery app to help her making presents for her loved ones on their special day because she doesn’t have the time to go to local stores.

image of a woman

Donata's user journey

Mapping Donata’s user journey revealed how convenient it is to do everything with one app: purchasing, tracking the order and get a notification message for completed delivery.

user journey

User storyboards

user storyboarduser storyboard

Starting the design

Paper Wireframes

Here are the wireframes for the homepage. I aimed to incorporate sections that would be most useful for our target users, including Categories, a Search bar, Special Occasions, Tracking Orders and Most Popular.

* Stars were used to mark the element of each sketch that would be used in the initial digital wireframe.

image of paper wireframes

Digital Wireframes

Here is the refined version of the Homepage.
As the initial design phase progressed, I ensured that screen designs were based on user needs and research findings.

digital wireframe

The Tracking Order page allows users to easily monitor the status and progress of their orders.

digital wireframe
all wireframes

floasis prototype

Usability study

I conducted two rounds of usability studies. Findings from the first study helped guided the designs from wireframes to mockups. The second study used a high fidelity prototype and revealed what aspects of the mockups needed refining.

First round:
  • Users want to easily find a specific product
  • Users want to find the Tracking Order function in an intuitive way
  • Users found the checkout page too long
Second round
  • Users found transitions between screens a bit slow sometimes
👉🏼 Click here to view the Low Fidelity prototype👉🏼 Click here to view the full Usability Study

Refining the design

Users found the Tracking Order functionality non intuitive to locate, and they felt it could become obscured within the profile details.

Given its critical importance for the app, I opted to relocate it to the bottom menu bar for effortless and immediate access.

profile page before and after

Dividing the checkout process into two distinct screens enhances user clarity during the journey.

checkout page before and after
floasis screens
sticker sheet
final mockups

Final Result